Privacy Policy

How we collect, process and protect personal data.

Last updated: July 2026

Placeholder template — please have it reviewed legally before going live and adapt it to the services actually used.

01Controller

Daniel Zutavern Digital Balanstraße 44 81541 Munich Germany Email: privacy@chaptrix.com

02Overview

We process personal data solely within the framework of applicable data protection laws, in particular the GDPR and the German BDSG. This policy informs you about the nature, scope and purpose of processing.

03Categories of data processed

Master and account data (name, email, password hash).
Billing and payment data.
Usage and log data (IP address, timestamps, device information).
Content data (manuscripts, covers and projects you create).
Communication data (support requests).
Application data (CV, cover letter, attachments).

04Purposes and legal bases

Contract fulfilment and provision of the service (Art. 6 (1)(b) GDPR).
Billing and compliance with legal obligations (Art. 6 (1)(c) GDPR).
Improvement, security and abuse prevention (legitimate interest, Art. 6 (1)(f) GDPR).
Consent-based processing, e.g. newsletter (Art. 6 (1)(a) GDPR).

05Applications

For applications we process the documents you submit in order to carry out the application procedure (Art. 6 (1)(b) GDPR, § 26 BDSG). In the event of a rejection, your data is deleted no later than 6 months after the procedure ends, unless you consent to longer storage.

06Cookies and analytics

We use technically necessary cookies and — subject to your consent — analytics services for reach measurement. You may withdraw your consent at any time with effect for the future.

07Hosting and processors

We use carefully selected providers (e.g. hosting, payment processing, email delivery) with whom data processing agreements pursuant to Art. 28 GDPR are in place.

08Transfers to third countries

Where data is transferred to countries outside the EU/EEA, this is done only on the basis of appropriate safeguards, in particular the EU Standard Contractual Clauses.

09Retention

We store personal data only for as long as necessary for the stated purposes or as required by statutory retention periods.

10Your rights

Access (Art. 15 GDPR).
Rectification (Art. 16 GDPR).
Erasure (Art. 17 GDPR).
Restriction of processing (Art. 18 GDPR).
Data portability (Art. 20 GDPR).
Objection to processing (Art. 21 GDPR).
Withdrawal of consent given (Art. 7 (3) GDPR).

11Right to complain

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority is the Bavarian State Office for Data Protection Supervision (BayLDA), Ansbach.

12Privacy contact

For data protection enquiries, contact us at privacy@chaptrix.com.